Downtown WORKshop Mail Handling Policy 

This policy applies to all Virtual Office members. 

1. Authorization Required *
• Mail service will not begin until identity verification and required authorization forms are completed and approved.

2. Acceptable Use
• Members may use 204 Polk Street as their business mailing address for lawful business purposes only.

The address may not be used for:
• Illegal activity
• Fraudulent registrations
• Receiving controlled substances
• High-volume commercial shipments
• Palletized freight or oversized deliveries

3. Mail Storage
• Mail is stored securely on site.
• Members must collect mail within 30 days.
• Mail held longer than 30 days may incur storage fees.
• Mail abandoned beyond 60 days may be returned to sender or discarded.

4. Packages
• Maximum accepted package weight: 25 lbs
• Oversized items & pallets will be refused
• Cash-on-delivery shipments are not accepted


Important


Mail service activation requires identity verification and mail authorization.

Send a copy of your Government-issued ID, Business registration (if applicable) and the completed "Delivery of Mail Through Agent" Application Form (Download File Below) to this email for submission review: jaci@brandstateu.com

Download and Fill Out the Application for Delivery of Mail Through Agent
Application File Download

5. Mail Scanning
• Scanning is available for an additional $25/mo
• Packages will be held for pick up

6. Access
• Mail pickup available during posted business hours (Mon-Fri 8-5)

7. Termination
• 30 days written notice required to cancel
• Upon termination, mail must be collected within 14 days
• Remaining mail after 14 days will be returned to sender

8. Liability 
Downtown WORKshop is not responsible for loss, delay, or damage caused by postal carriers or third-party delivery services. 

VIRTUAL OFFICE TERMS 

Virtual Office Membership Agreement
1. Service Description
The Virtual Office membership provides the right to use 204 Polk Street, Lafayette, LA 70501 as a business mailing address. This membership does not provide dedicated workspace or 24/7 access unless purchased separately.  

2. Activation 
Membership is not active until identity verification and required authorization documents are completed and approved. Downtown WORKshop reserves the right to deny service at its discretion.  

3. Lawful Use Only 
The address may only be used for lawful business purposes. The address may not be used for illegal activity, fraudulent filings, misrepresentation, or any activity that could harm Downtown WORKshop or its members.  

4. Payment Terms 
Membership is billed monthly and renews automatically unless canceled in writing with 30 days’ notice. Failure to maintain current payment may result in suspension of mail handling and termination of service.  

5. Address Use 
Members may use the address for business registration, marketing materials, and correspondence only after activation. Use of the address does not establish tenancy or lease rights.  

6. Termination 
Downtown WORKshop may terminate service immediately for violation of terms, illegal activity, non-payment, or misuse of the address. Upon termination, mail must be collected within 14 days.

MAIL HANDLING POLICY 

Downtown WORKshop Mail Handling Policy
1. Authorization Required 
Mail will not be received or released until required identification and authorization forms are completed and approved.  

2. Mail Acceptance
Mail and standard parcels may be accepted during business hours. The following will not be accepted:  
• Packages over 25 lbs  
• Pallets or freight deliveries  
• Hazardous materials  
• Cash-on-delivery shipments  

3. Storage
Mail is stored securely on site. Members are responsible for collecting mail within 30 days. Items held beyond 30 days may incur storage fees. Items held beyond 60 days may be returned to sender or discarded.  

4. Forwarding
Mail forwarding is available upon request. Postage and shipping costs will be charged to the member’s card on file. Downtown WORKshop is not responsible for delays or damage once items are shipped.

5. Prohibited Use
Mail service may not be used for illegal activity, fraudulent operations, or high-volume commercial distribution. Violation will result in immediate termination.  

6. Liability
Downtown WORKshop is not responsible for loss, theft, delay, or damage caused by postal or third-party carriers. 

* By clicking the button below, you acknowledge that you understand activation requires identity verification and mail authorization.

Be sure to submit the Application Form and 2 forms of identification to  jaci@brandstateu.com for submission review before proceeding. Click here to review these process steps.