Help

Frequently Asked Questions

1. Getting Started

To become a student, click on the "Sign in" button on the top right of your page navigation. You will be brought to the Brand State U login page. Under the login form, you will see a link that says, "Don't have an account? Sign up." Once you click the link, you will be brought to a sign up form. From there, all you have to do is fill out the form, prove that you are not a robot, click the "sign up" button, and you are all set.

Once you are signed up as a student/member, the Brand State U homepage will become your own personal dashboard. From your "My Brand State U" dashboard, you can access all of your courses, freebie content, and Brand State U news.

2. Memberships

Becoming a member of Brand State U is easy. Start by clicking the "Memberships" tab in the top navigation to learn more about what you can gain from becoming a member. Take your time deciding what grade level best suits you and your budget, and when you are ready click the "Enroll" button to review all the benefits. Once you've seen the benefits and have decided that you are in, hit that "Enroll" button to proceed to checkout. From here, you can select your preferred pricing options, redeem any coupons you may have and review your order. Fill out the contact and billing information, hit "Buy", and you are all set!

We offer four membership "grade levels" based on different needs and budgets. Each of these grade levels have exclusive benefits that will help you take your branding to the next level. To find out more about which grade level is right for you, visit www.brandstateu.com/bundles/

Once you are registered as a member, the Brand State U homepage will become your own personal dashboard. From your "My Brand State U" dashboard, you can access all of your courses, monthly content, Strategy Sessions, Brand State U news, and other exclusive membership content.

3. Courses

As a member, one of your many benefits is receiving monthly courses, but if you are a Freshman, a regular student, or just want to expand your collection, you can purchase these courses individually. To view our available courses, click the "Course Library" tab in the top navigation. Once you've selected your course, seen the benefits and have decided that you are in, hit that "Enroll" button to proceed to checkout. From here, you can redeem any coupons you may have and review your order. Fill out the contact and billing information, hit "Buy", and you are all set!

To access the courses you have purchased or received through your membership, log in and go to your "My Brand State U" dashboard. All of your courses will be displayed at the beginning of the page for you to access. You can also access your courses by clicking the "My Brand State U" tab in the top navigation.

Select the course you want to begin from your "My Brand State U" dashboard. Here  your course progress and course curriculum is displayed. Each course is split into sections, called modules. These modules contain video lessons that are accompanied by PDF workbook downloads to make it easier to follow along with Jaci every step of the way. Click the start button to begin.

 Once you have downloaded the PDF, and watched the video, you can proceed to the next lesson. If you cannot complete the course in one sitting, don't worry, we will save your progress. Once you have completed your course, you will receive a digital certificate download so you can show off your achievement.

4. Payment/Billing

Upon any Brand State U purchase, we will send you a digital receipt via email. You can also view your detailed purchase history at any time. To view, click the "My Account" button in the top right of the Navigation, and select "Billing". Here you can view your purchase history, manage your stored credit card, and Subscriptions.

While we hate to see you go, you have the option to cancel your membership at any point in time. To cancel, click the "My Account" button in the top right of the Navigation and select "Billing". From here you select Subscriptions, Actions, and then Cancel.

5. Upgrades

If you are a member, but are ready to take the next step and upgrade, click the "Memberships" tab in the top navigation and select your desired grade level. Follow the steps to purchase your new grade level. After you are all set up, be sure to cancel your original plan. To cancel, click the "My Account" button in the top right of the Navigation  and select "Billing". From here you select Subscriptions, Actions, and then Cancel. 

6. Live Strategy Sessions

A Live Strategy Session is our members-only "Live Coaching Calls" with BSU CEO & Founder, Jaci Russo and her team of experts. This is a live Q&A session to answer any questions you have about branding and business. Each class focuses on a different topic and encourages you to become part of the discussion. 

Live Strategy Sessions are one of the many benefits of being a member and are exclusive to them. To register for one of these sessions, go to your "My Brand State U" dashboard and scroll to the "Live Strategy Session" calendar. Select "Register Today" on your desired session and verify your registration. From here, you will be given the link to where the live class will take place. Before the class, be sure to fill out the Live Strategic Session Form to submit you own personalized questions and suggestions. 

7. The Affiliate Program

Becoming an Affiliate for Brand State U means acting as a representative and spreading the word on all the amazing things BSU can do for people's brands. Being an advocate for BSU has it's perks, including commission share of 25% of each successful sales conversion using their link and access to exclusive promotions.

You can apply to become an affiliate by filling out this form. Once you do so, we will review your application and get back to you shortly. If you are approved, you will receive a confirmation email including instructions on how to manage your new affiliate profile. If your request is denied, please feel free to try again at a later date! 

Affiliates at Brand State U receive a commission share of 25% of each successful sales conversion using their link. You can view your “Overview”, “Sales”, “Payouts”, and “Payments” under the “Affiliates” tab to see your stats and progress. You can collect your commission by connecting your PayPal account in the “Payments” section.

Not Seeing Your Question?

Contact Us Directly

Interested in becoming an affiliate for Brand State U? Contact ask@brandstateu.com to begin.