Is Your Website Driving Customers Away? Here’s How to Find Out

Your website is your most important marketing tool.

It’s where first impressions happen—and where sales are made (or lost).
But if you’re not reviewing it regularly, it might be costing you customers.

Let’s talk about how to know when your website needs help—and how to fix it.

1. It’s Slow or Hard to Navigate

88% of users won’t return after a bad website experience.
Long load times, confusing menus, and broken links destroy trust.

Fix it: Run a speed test. Audit your site flow. Or schedule a BSU Website Review.

2. It’s Not Mobile-Friendly

Most visitors are coming from their phones.
If your site isn’t responsive, they’re bouncing.

Fix it: Use Google’s mobile-friendly test to check your site—or let BSU handle it for you.

3. It Doesn’t Reflect Your Brand

Outdated visuals or copy that sounds “off” tells visitors you’re not the right fit—even when you are.

Fix it: Review your messaging and visuals to ensure they match your brand’s personality and purpose.

Don’t Let Website Issues Hold You Back

A quick audit could save you hundreds of lost leads.

Let BSU give your website a strategic, professional check-up—so you can head into 2025 with confidence.

Book Your Website Review

When you're ready, here's how I can help:

  1. Follow me on LinkedIn: Get daily tips to build your brand.
  2. Marketing Membership: Monthly courses and resources to guide you on your branding growth.
  3. Pick My Brain: Feeling stuck? Book a call with me to get the clarity you need to improve your brand.
  4. Marketing Mastermind: This monthly, online, small group, roundtable provides peer-to-peer and professional guidance.
  5. Enroll in Plan 2 Brand: Develop your strategic brand plan in my self-paced course.
  6. Work with my agency: brandRUSSO's team can help you with a strategic brand plan, brand audit, or rebrand. Let's see how we can help.

Categories: : Branding, Building Your Brand, Marketing, Messaging, Plan 2 Brand, Social Media, Strategy